|Key Terms & Rules for New Customers|
|Rollover Before Withdraw||5x Deposit|
|Restrictions||One Per Household|
|Get Bonus Full terms & conditions from Grosvenor. (Expandable at bottom)|
Taken 23 October 2016 09:09.
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Grosvenor is the UK's biggest operator of land based casino sites, with some 54 casinos around the country. Owned by the Rank Group, who also run Mecca Bingo and a number of overseas casinos, the online site is one of the few that feature games from several different software suppliers, giving customers a wide and unique choice of titles. There is even a dedicated poker room within the Grosvenor online casino site, as well as a live casino and a generous selection of bonuses that include a welcome offer for new players, special rewards for customers of the land-based casinos, loyalty points and more.
Grosvenor Casinos, also branded as G Casinos, can be found in towns and cities up and down the UK, ranging from Aberdeen in the north of Scotland, to Plymouth on the English south coast. The group has over 1 million registered members, although anyone playing at one of their sites should be aware that they will need to become a member first. This can either be done online before arrival or at the door, provided suitable ID has been brought along. It is free to join and should take just a couple of minutes whichever method is chosen.
The casinos all feature lots of tables, card games and slots machines, and all have restaurants, bars and live entertainment to help make a visit into a complete night out. A lot of emphasis is put on ensuring that customers enjoy the experience with a fun, safe and friendly atmosphere where people can relax. An extra reason to play at Grosvenor Casinos is their Play Points scheme, where every time a customer plays any game or buys food and drinks, they earn a point which is credited to a Play Points card. Once enough points have been earned, the customer can redeem them for extra games, meals and drinks, or any of the 500+ items in the Grosvenor Casino gifts catalogue. Anyone who has played at a Grosvenor or G casino can get a special bonus payout when they sign up to play at the online version, which is a great incentive for casino players to stick with a brand that they know and trust when they are gaming online.
The online casino is one of the most comprehensive available, with a number of different sections to their website, including Slots and Games, Live Casino, Table and Card, Poker, and Mobile headings. Under some headings, there are further sub-sections, so for example, visitors will find Scratchcards and video poker under the Slots section, and a whole poker site, with separate bonuses, download details and software under the poker tab. It's actually quite easy to navigate, although a download version of the casino, which has different games from the ones that can be played in a browser, takes a couple of clicks to find.
Software comes from a several different suppliers, with IGT and Ash Gaming titles easily accessed online and Playtech supplied in downloadable format. This gives players an un-rivalled selection of titles, including several versions of all the classic casino games like:
Among these are such hugely popular titles as Monopoly, Elvis, Cleopatra, Ghostbusters and Pixies of the Forest, which can all be played instantly, while in the download site, customers will find the Marvel slots range including King Kong, Rocky and The Mummy. Film and TV fans will find by far the best selection of entertainment themed slots at the download site and, overall, the range at Grosvenor Casino should be enough to keep even die-hard slots fans occupied.
The poker site is part of Playtech's huge iPoker network and features Texas Holdem and tournaments, while the live casino offers Baccarat, Holdem, Roulette and Blackjack. The mobile casino has a number of table and slots games, with exclusive live Roulette and Blackjack for players who use iPads.
Grosvenor Casino always have a wide range of special promotions, ranging from a welcome bonus for new players, through to cashback deals, exclusive mobile casino offers, a loyalty points scheme and even a VIP programme. The details of each will vary over time, but the welcome bonuses tend to be quite small and are often credited to a player after they have deposited and wagered a certain amount, rather than straight away. Like most online casino bonuses however, they are usually in the form of credits that can be used when playing the games, although not withdrawn on their own. Any winnings made with the bonus money can still be cashed out.
Each time a player wagers on a game either online or on their mobile devices, they earn loyalty points and at the end of each month, their points total is added up, with a bonus payment credited to their account depending on the amount earnt. High rollers can apply to join the VIP Club, where they will receive higher table limits, further bonuses, a personal account manager and invites to exclusive VIP events.
Customers can fund their Grosvenor Casino accounts using credit and debit cards, e-wallets and prepaid vouchers with the option for up to three payment methods being registered to each account. Withdrawals, with a minimum value of £10, are paid back to a registered deposit method at no cost, or in the case of prepaid vouchers, by wire transfer, for which there may be a small fee. Like any reputable online casino, Grosvenor use 128-bit SSL security protocols to protect players personal and financial details at all times. They come under the jurisdiction of the Alderney Gambling Control Commission who ensure fair play and that only over 18s, from authorised territories are allowed to join up.
The customer support department can be contacted either by freephone or email, but there is no live chat option, which many people like to use. However, the staff are very knowledgeable and keen to make playing at Grosvenor Casino as easy and relaxing as possible.
With an impressive roster of online casino games, decent bonuses and extensive promotions, Grosvenor is a well respected brand that have gained loyal followers both online and offline. The website both looks good and is easy to use, although to access all games, software will need to be downloaded, as Playtech games cannot be played for real money in a no-download format. With further games available in instant play mode, it's easy to get started and as there are a wide range of deposit and withdrawal options, anyone should be able to fund a player account here.
|Lots of games from different software suppliers.|
|Plenty of deposit methods.|
|Special offers for existing Grosvenor land based casino customers.|
|Several different promotions each week and month.|
|Limited range of poker games.|
|No live chat option for customer support.|
|Welcome bonuses tend not to be very big.|
|License Number: 38750|
|Registration Number: 1099|
Appointed in 2008 and previously holding various positions within Grosvenor, Mark Preston is the current group chief executive. Ian Burke is the CEO of parent company Rank Group.
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